This article tells you what to do if you are unable to add fonts into your project.
Symptoms
When accessing the ‘More Fonts’ menu the font previews are not displayed and the add (+) button does not function.
Cause
This is caused when there has been an interruption in the connection to the Sparkol server. VideoScribe requires access to the Sparkol server to download the Google fonts displayed in the font library.
Resolution
This is resolved simply by restarting the VideoScribe software.
Step 1. If you’re working on a project, save it.
Step 2. Restart VideoScribe
You will now see the font preview displayed in the More Fonts menu and the add (+) button will be operational.
Clicking on the add button will add the selected font to the bottom of your font list in the Text Editor.